Privacy Policy.
This Privacy Policy explains how JM Highridge Global collects, uses, stores, and protects customer information.
Last updated: June 2, 2026
1. Introduction
JM Highridge Global operates this website and online store at jmhighridgeglobal.com. This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website, create an account, place an order, download a digital product, contact support, or interact with our store.
By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website or place an order.
2. Information We Collect
We may collect information you provide directly to us, information generated through your use of the website, and information required to process orders.
Information you may provide
- Name and contact details.
- Email address.
- Billing address and shipping address.
- Phone number, if provided at checkout or for support.
- Order details, product selections, and transaction history.
- Account login details, if you create a customer account.
- Messages submitted through the contact page or customer support.
- Download access records for digital products.
Information collected automatically
- IP address.
- Browser type and device information.
- Pages visited and actions taken on the website.
- Cookies and similar tracking technologies.
- Cart, checkout, and website usage data.
3. How We Use Your Information
We use customer information to operate the store, process purchases, deliver products, provide support, improve the website, and comply with business and legal obligations.
- To process orders and payments.
- To deliver digital products and download access.
- To arrange shipping or fulfillment for physical products.
- To create and manage customer accounts.
- To send order confirmations, receipts, shipping updates, and support replies.
- To prevent fraud, chargebacks, unauthorized access, and misuse of the website.
- To improve product pages, checkout, customer experience, and website performance.
- To send newsletters or promotional emails if you choose to subscribe.
- To comply with tax, accounting, legal, and regulatory requirements.
4. Payments and Payment Providers
JM Highridge Global may accept credit cards, PayPal, Apple Pay, Google Pay, and other payment methods available at checkout. Payments may be processed by third-party payment providers. We do not store full credit card numbers on our website.
Payment providers may collect and process payment information according to their own privacy policies and security standards. You should review the privacy policies of the payment providers shown at checkout.
5. Digital Products and Download Access
When you purchase a digital product, we may process information necessary to provide download access, confirm your purchase, prevent unauthorized access, and support the delivery of files. Digital product access may be connected to your order email and/or customer account.
6. Physical Product Orders and Shipping
For physical products, we may share necessary order and shipping information with fulfillment partners, couriers, suppliers, or service providers in order to process, pack, ship, and deliver your order.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to keep the shopping cart working, remember preferences, process checkout, improve performance, measure website usage, and support marketing or analytics.
You may disable cookies in your browser, but some parts of the website, cart, checkout, account login, and digital delivery features may not work properly if cookies are disabled.
8. Email Marketing
If you subscribe to our newsletter or marketing list, we may send promotional emails, product updates, offers, or store news. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting support.
9. Sharing of Information
We do not sell customer personal information. We may share information only when necessary to operate the business, process orders, provide services, prevent fraud, or comply with legal obligations.
We may share information with:
- Payment processors.
- WooCommerce and website service providers.
- Shipping carriers and fulfillment partners.
- Email and customer support providers.
- Analytics, security, fraud-prevention, and website-performance providers.
- Professional advisors, accountants, or legal advisors where necessary.
- Authorities where required by law.
10. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, online store, payment system, or digital transmission method can be guaranteed to be completely secure.
Customers are responsible for keeping their account login details secure and should contact us immediately if they believe their account has been accessed without permission.
11. Data Retention
We keep customer information only as long as reasonably necessary for business, legal, accounting, tax, fraud-prevention, support, and recordkeeping purposes. Order records may be retained for a period required by law or needed for business operations.
12. International Customers
Customers may access this website from different countries. By using the website and placing an order, you understand that your information may be processed in countries where our website, service providers, payment providers, hosting providers, or fulfillment partners operate.
13. Your Privacy Rights
Depending on where you live, you may have rights to request access to your personal information, correction of inaccurate information, deletion of certain information, restriction of processing, objection to processing, or withdrawal of consent where consent applies.
To make a privacy request, contact us at support@jmhighridgeglobal.com. We may need to verify your identity before fulfilling a request.
14. Children’s Privacy
This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and remove the information where appropriate.
15. Third-Party Links
Our website may contain links to third-party websites, payment providers, shipping providers, apps, tools, or resources. We are not responsible for the privacy practices, security, or content of third-party websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a new “Last updated” date. Continued use of the website after changes means you accept the updated policy.
17. Contact Us
For privacy questions, account questions, or data requests, contact:
JM Highridge Global
Email: support@jmhighridgeglobal.com
Website: jmhighridgeglobal.com